Lender Library
In this section we provide many useful or commonly requested materials.
Manuals
- Asset Management Reporting Manual (Now located in the Lender Portal)
If you would like to receive a hard copy of this document, contact your Relationship Manager, or call the AES Client Relations Department at 717-720-2750. - Conversions Manual (438 KB PDF)
Forms
- Certification of Borrower Location (86 KB PDF)
- Claim Appeal Form (68 KB PDF)
- Claim Form 2009 (66 KB PDF)
- Claim Form Addendum - Ineligible Borrower/Identity Theft (27 KB PDF)
- Default Aversion Assistance Request Form 2008 (46 KB PDF)
- Disability Refund Form (164 KB PDF)
- FFELP Assignment Support Supplemental Form (58 KB Excel)
- IBR Supplemental Info Form (25 KB PDF)
- Indemnification Agreement (242 KB PDF)
- Indemnification Agreement for Master Promissory Note (186 KB PDF)
- Refund on Claim Paid (69 KB PDF)
- Request for Reinstatement of Guarantee (75 KB PDF)
- Request for Repurchase of Default Loan (67 KB PDF)
- Request for Reimbursement Due to Partial Discharge of a Federal Consolidation Loan (21 KB PDF)
- Supplemental Claim Form (958 KB PDF)
Alec for Lenders