Billing
General information
- We mail bills and interest notices for all student loan accounts 20 days prior to the date your payment is due.
- An interest notice differs from a bill because you're not required to make a payment if your loan is in deferment, forbearance, or grace.
- Making payments on your interest notice can minimize the amount of interest that will capitalize (be added to your current principle balance) when your account enters repayment.
Paperless billing (eBilling)
To stop getting paper statements in the mail, sign up for eBilling and get monthly email reminders when your payment is due.
Sign up in four easy steps
It's easy to switch your billing preferences from paper statements to eBills.
- Sign in to Account Access
- Go to Payments & Billing and select Billing Preferences/eBilling located under “Payment Tools”
- Choose the Edit Bill Preferences button
- Select “Yes” and provide the email address you'd like us to send your eBills
Benefits
Paperless bills are:
- Convenient—Sign in and pay your bill right from the secure, Account Access link included in the email.
- Safe—Don't worry. eBills do not include billing details or personal account information.
- Green—Reduce clutter and waste while helping the environment.
Contact
If you have a question about your bill, please contact Loan Servicing or Graduate and Professional Services. (The name of your servicing center appears on your bill.)