Steps to Pay Your Loan in Full
|For Loans Not in Default||For Loans in Default|
|Step 1. Call to get your official payoff amount.||1-800-233-0557 (toll-free U.S. and Canada)||1-800-233-0751 (toll-free U.S. and Canada)|
|Step 2. Include the necessary information on your check or money order.||
|Step 3. Mail your payment to the correct address.||AES—Paid in Full
P.O. Box 2251
Harrisburg, PA 17105-2251
|PHEAA Default Collections
P.O. Box 8147
Harrisburg, PA 17105-8147
|Step 4. Find answers to your questions, if you have any.||By phone:
For undergraduate loans: aescs@aesSuccess.org
For graduate, professional, or alternative loans: aesgs@aesSuccess.org
By email: firstname.lastname@example.org
Please note: Email is not a secure method of communication because it may be intercepted by third parties. Please do not include any sensitive or private information in your email correspondence to AES or PHEAA.
- We must receive your payment within 10 calendar days of the date you call for your official payoff amount.
- If we receive your payment after 10 calendar days, it may not satisfy the outstanding principal and interest. We will return your payment, and you will need to call for a new payoff amount.
- Daily interest will continue to accrue until we receive a payment that satisfies the official payoff amount.
- If you are currently on Direct Debit, and your final payment is less than your regular monthly withdrawal amount, this payment will be adjusted to only debit the remaining amount due.